1. Introduction
GYMSKYNS ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using our website at gymskyns.com, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information you provide directly when you:
- Place an order (name, email, shipping address, phone number, payment details)
- Create an account
- Subscribe to our newsletter
- Contact our support team
We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URLs via cookies and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and customer service communications
- Send marketing emails (only if you have opted in — you can unsubscribe at any time)
- Improve our website, products, and services
- Detect and prevent fraud
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share it only with trusted third parties, including:
- Payment processors (e.g. Shopify Payments, Stripe) — for secure transaction processing
- Shipping carriers — to fulfil and track your orders
- Marketing platforms (e.g. Meta, Google, TikTok) — for advertising and retargeting, using anonymised or hashed data only
- Analytics tools (e.g. Google Analytics) — to understand site usage
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content.
- Essential cookies — required for the site to function (cart, sessions)
- Analytics cookies — help us understand how visitors use our site
- Marketing cookies — used to deliver relevant ads across platforms
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. Order information is typically retained for a minimum of 7 years in accordance with applicable law. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the following rights:
- Right to access the data we hold about you
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to opt out of marketing communications
- Right to data portability
To exercise any of these rights, please contact us at privacy@gymskyns.com.
8. Contact Us
GYMSKYNS
Email: privacy@gymskyns.com
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