1. Overview
At GYMSKYNS, we stand behind the quality of every product. If you are not completely satisfied with your purchase, we are here to help. Please read this policy carefully before initiating a return.
2. Return Eligibility
To be eligible for a return, your item must meet all of the following conditions:
- Returned within 30 days of the delivery date
- Unworn, unwashed, and in its original condition
- Tags still attached and original packaging intact
- Not a final-sale or clearance item (these are marked clearly at time of purchase)
Items that do not meet these criteria will not be accepted and will be returned to you at your expense.
3. How to Initiate a Return
To start a return, please contact our support team within 30 days of receiving your order:
- Email: support@gymskyns.com
- Include your order number and the reason for the return
Once your return request is approved, you will receive instructions and a return shipping label (where applicable).
4. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds are processed to your original payment method within 5–7 business days
- Original shipping fees are non-refundable unless the return is due to a defective or incorrect item
5. Exchanges
We offer free exchanges for a different size or colour on eligible items. To request an exchange, contact us at support@gymskyns.com with your order number and the item details you would like instead. Exchanges are subject to stock availability.
6. Defective or Incorrect Items
If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos of the item and your order number. We will arrange a replacement or full refund at no cost to you, including return shipping.
7. Contact Us
Questions about returns or refunds? We are happy to help.
Contact our team or email support@gymskyns.com.
